On behalf of our client, an American company known for its wide portfolio of iconic brands, we are seeking a Claims Specialist to join the team in Prague. This role involves the timely investigation of claims, ensuring compliance, and driving process improvements within the organization.
Day-to-day of the role
- Timely investigations of claims in collaboration with relevant departments, gathering all necessary information
- Resolve customer claims, debit notes, and disputes efficiently
- Maintain digital files of finished claim forms, supporting documents, and delivery proofs
- Issue credit and debit notes in a timely manner
- Ensure compliance with regulations
- Follow internal rules and regulations
- Support organisational changes and drive process improvement
- Other ad-hoc tasks as needed
What you will get
- Temporary 1 year contract
- Flexible working hours
- Home Office
- 5 weeks of vacation
- Meal vouchers
- Multisport card
- Pension contributions
Required Skills & Qualifications
- Minimum 1 year of relevant experience in claims handling or a similar role
- Proficiency in Microsoft Excel and ideally SAP
- High level of accuracy and attention to detail
- Excellent communication skills
- Fluent in English
- Preferred languages: German, French, Italian, Polish, Spanish
Apply now and send your CV in English!
Nikola Švábová
Recruitment Consultant | Czech Republic
Mob: (+420) 720 964 061
It’s time to Love Mondays.
By answering this advertisement or sending your CV and other personal materials, you consent to the collecting, processing, and storage of your personal data in accordance with the General Data Protection Regulation (EU) 2016/679.
