Do you have good communication skills? Are you already skilled and  interested in learning more about technical support? This is a great opportunity for candidates with experience in the field of technical support and who would like to use their skills on a daily basis. You will work in multinational environment where you can use a variety of languages and be part of world-known brands.

What will you do?

• Provide remote technical support to employees of the client via phone, emails, chat, and a ticketing tool.
• Be a ‘right hand’ of the team leaders, assist with reporting.
• Be a part of the shadowing program for the newcomers and ready to ‘lend a hand’ to your junior colleagues.
• Be a member of the international, dynamic, and innovative company environment.

What are we looking for?

• Swedish of minimum level B2.
• Fluent English.
• Good communication skills.
• proven previous experience (minimum 2 years)
• Pro-customer approach and multitasking skills.
• User knowledge of Windows, Android or iOS, Microsoft Office, etc.

What do we offer?

• Relocation support even for candidates relocating within the Czech Republic.
• Opportunity to work from home.
• Free language courses.
• Work in brand new offices in centre of Brno.
• Multisport card.
• Meal allowance.
• 25 days of a paid leave.
• Training courses.
• Teambuilding activities.

If you are interested in this opportunity, please apply, or send me your resume.

Looking forward to our cooperation
Sabina Kasanova, REED – MSS
+420 720 078 741; sabina.kasanova@reed.com