Join the IT community of IT enthusiasts, based in Prague, a start-up mindset and become part of an international team with unlimited opportunities. The ServiceNow Developer will be part of a central DevOPS team having responsibilities from function support to core platform development on core components. Point of contact for incident resolution for CIO central and International.

What you will do

• Come up with a test and user guide documentation for ServiceNow stories team implemented. Work independently and as a productive member of a team. Work closely with key stakeholders and developers.
• Document and maintain functional business requirements coming from the PO, process flows and business use cases. Develop ServiceNow forms, tables, modules as well as scripts and workflow.
• Develop systems integrating ServiceNow with third-party software using REST/SOAP , if needed using our own Service Connector capability, including scripted web services, MID servers.
• Leverage Java Scripting knowledge, including any known debugging knowledge to support development.
• Support the goals of service management processes in design and architecture. Adhere to and develop approved standards in software development.
• Enable visibility into service metrics & transparency through reporting dashboards design.
• Develop user friendly service catalog items. Perform ad hoc request coming from countries
• Promote mission, vision, and values of the ServiceNow community 

Requirements

• You are curious and have good conceptual thinking. Naturally, you have:

• ITSM knowledge is must have
• Sharp understanding and interest in technologies that make the work of IT professionals easier
• Experience with UX design
• SAM PRO / ITOM experience (welcomed)
• Possession of the certificates: 
  • • CSA
    • CIS Discovery (preferred)
    • CAD (preferred)
    • CIS ITSM (preferred)
    • CIS Service Mapping (preferred)

Benefits

• Be a part of the newly built international team
• Home office, 5 weeks of vacation, and 5 annual sick days
• 3% employer supplemental pension monthly contribution
• Unlimited budget for your education (hard and soft skills, Language courses)
• Meal contribution, Cafeteria program, monthly home office allowance
• Multisport card, partnership with various companies (Makro, Datart, Sony, Electrolux…)
• iPhone, personal Office 365 License, O2 Family discounts
• Volunteering days to support our community
• Employee referral bonuses to encourage the addition of great new people to the team