We are looking for a bilingual Claims Specialist who is fluent in French and English to manage and resolve customer claims with professionalism and fairness. This role involves thorough investigation of claims, ensuring compliance with company policies, and identifying opportunities for process improvement.
Day to day of the role:
- Communicate effectively with customers and stakeholders to resolve claims efficiently.
- Investigate claims thoroughly to determine the appropriate course of action.
- Ensure compliance with company policies and procedures.
- Analyze claim trends.
Required Skills & Qualifications:
- Fluency in French (B2+) and English (B2+).
- Strong communication, interpersonal, and problem-solving skills.
- Analytical skills.
- Motivation to learn.
Benefits:
- Hybrid work model for a balanced work-life integration.
- Performance-based bonus to reward your hard work.
- Additional compensation for working during Czech state holidays.
- Meal allowance to support your daily nutrition.
- Multisport card for your health and fitness.
- Benefit card for various services.
- Comprehensive training sessions and continuous upskilling opportunities.
- 25 days of paid leave for rest and relaxation.
- Modern office facilities with amenities including a game room, silent zone, kitchenettes, and a terrace.
- Expat Assistance Services for a smooth transition and relocation package to assist with your move.
- Regular teambuilding activities to foster a collaborative work environment.
Looking forward to our cooperation!
Amálie Chudá, REED - MSS
(+420) 702 118 606; amalie.chuda@reed.com
